Elixir2Go Crystal Water Bottle FAQs

Elixir2Go is a two-chamber crystal water bottle. Drinking water stays in the upper borosilicate-glass chamber, while gemstones sit in a separate lower chamber beneath a fixed glass wall.

No. A fixed glass wall keeps the gemstones separate from your drinking water.

The upper chamber holds 16 oz (470 mL) of drinking water.

A lead-free borosilicate glass body with 304 stainless-steel caps. The caps are lined with BPA-free plastic and a silicone washer to help prevent leaks. Every set includes a neoprene Flower of Life sleeve.

The Elixir2Go glass bottle, a full gemstone set with Clear Quartz, and a Flower of Life sleeve. Each gemstone set is weighed to fit the lower chamber.

Start with the intention you want to keep in mind — Love, Balance, Courage, De-Stress and more. Every set includes Clear Quartz.

Each stone is traditionally associated with an intention — for example, Rose Quartz with love and Amethyst with calm. These are traditional associations, not medical effects.

In crystal traditions, Clear Quartz is often associated with clarity and amplification. We pair it with every gemstone set as a companion to the intention you’ve chosen.

Yes. We use genuine tumbled gemstones hand-sourced from Brazil and quality checked before packing. We don’t substitute resin, glass or plastic stones.

Yes. You can use your own smooth tumbled stones as long as they fit comfortably inside the lower chamber and allow the base to close normally.

Yes. All eight intentions are in stock and typically ship in 1–2 business days.

We don’t market crystal elixirs as providing medically proven health benefits. At Gemstone Well, the practice is about intention, personal ritual and using the gemstones as a visual reminder — not treating or preventing a health condition.

No. Your gemstones need no special care. Some people choose to refresh their stones using traditions such as moonlight, sage or reiki — that’s entirely optional.

No. There’s little to no verifiable research on the effects of gemstones or gem water on the body. We share crystal meanings as traditional associations and prompts for intention — not as scientific or medical claims.

No. None of our products are intended to diagnose, treat, cure or prevent any disease. They’re not a substitute for care from a licensed medical practitioner.

A few of our favorites: Crystals for Healing, Gem Water, The Book of Stones, The Crystal Bible and The Crystal Healer.

Choose your gemstone set, add the stones to the lower chamber, fill the upper chamber with water, then slip on the sleeve and go.

Only in the upper chamber. The lower chamber is for gemstones only.

Empty the bottle, unscrew the lower base, remove the current set, add another set and close the base securely.

Gemstone Well does not recommend putting gemstones directly in drinking water. Different minerals behave differently around water, so Elixir2Go keeps every gemstone set physically separate from the water behind a fixed glass wall.

No. There’s no required crystal-elixir ritual. Gemstone Well suggests choosing an intention and using the stones as a visual reminder, but how you use the bottle is personal.

Not when it’s closed properly. Each cap has a silicone washer to help prevent leaks — make sure the lid and the base cap are both screwed on tightly before you carry it.

Hand-wash the glass and stainless-steel parts with mild soap and let every part dry fully before reassembly.

No. The Elixir2Go isn’t dishwasher safe. Hand-wash the glass and stainless-steel parts with mild soap and let every part dry fully before reassembly.

No. Please don’t fill the Elixir2Go with hot water or hot drinks.

During normal use, no. The fixed glass divider keeps the drinking water in the upper chamber and the gemstones in the lower chamber.

Place stones into the lower chamber gently — never drop them in — and don’t overfill it: an overfilled chamber can crack the fixed glass wall when the base is tightened. Don’t shake the bottle, and keep it in its sleeve when you’re on the go.

Stop using the bottle right away. The lifetime warranty covers the glass body — order a replacement glass body from our website. The glass is free; you cover shipping and handling.

In-stock orders typically ship within 1–2 business days and ship from our warehouses in central California and New Jersey.

Yes. Free U.S. shipping on every Elixir Set. Replacement glass bottle bodies are excluded.

We offer a 30-day satisfaction guarantee. Contact us within 30 days of delivery. Items must be unused, in their original packaging, with the gemstones included. We cover return shipping, and refunds are processed within 2–3 business days of receiving your return.

In-stock orders ship within 1–2 business days. Delivery time then depends on the carrier and your location.

We’ll email you as soon as your order ships. Use the tracking details in that email to follow your delivery.

Yes. We ship to most countries. Shipping costs are calculated at checkout, and international customers are responsible for any taxes and duties. Free shipping applies to U.S. orders only.

Email us at support@gemstonewell.com within 3 days of delivery with photos of the damage and your order number, and we’ll ship you a replacement.

Within the U.S., please use a street address — UPS doesn’t deliver to PO Boxes. For international orders, we can ship to a PO Box if you’ve received UPS or USPS packages there before; returned shipments are the customer’s responsibility.

Yes. Email support@gemstonewell.com with your order number and the intention you’d like instead, and we’ll help you exchange your gemstone set.

The lifetime warranty covers the glass body against accidental breakage and defects. If it breaks, we’ll replace the glass at no charge; you cover shipping and handling.

Order a replacement glass bottle body from our website. The glass is free; you only pay shipping and handling.

Yes. Your lifetime warranty covers broken glass, but if you’d rather not file a claim, you can buy a replacement glass body — the single glass piece that forms both chambers. It’s for bottles whose lids are intact and doesn’t include gemstones, lids or the sleeve. Limit one per order; free shipping doesn’t apply.

Yes. Choose one, two or three bottles. Two bottles are $84.98 and save $55; three bottles are $119.97 and save $90. You can choose a different intention for each bottle.

Yes. Choose an intention for the recipient, or build a 2-bottle set with one intention for you and one to gift. Our Gift Guide can help you choose the right stone.

Email us as soon as possible at support@gemstonewell.com and we’ll do our best to help before it ships.

Yes. Gemstone Well designs and owns the products we sell. We’re the brand — not a wholesaler, distributor or drop shipper.

Yes. We offer crystal water bottles and crystal pet bowls wholesale. An approved wholesale account is required.

Email support@gemstonewell.com with “[WHOLESALE APPLICATION]” at the start of the subject line. Include your seller’s permit or resale certificate (or comparable business registration outside the U.S.), your business and contact details, where you plan to sell, and the signed wholesale agreement.

One case (12 units), for first orders and re-orders. Pricing is tiered by the number of cases, and pre-payment is required unless other arrangements are made.

Yes. We pay 20% commission on all our products, with a 30-day cookie.