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Frequently Asked Questions

General Questions

Do gemstones have to touch water to "charge" it?

No! All matter vibrates, and gemstones radiate specific vibrational patterns that affect water and other matter around them. This radiation passes through glass; therefore, gemstones are able to affect water even when physically separated from the water by a wall of glass.

Is there anything I should do to charge or re-charge my gemstones?

From a scientific perspective, the gemstones you purchase from Gemstone Well have existed for thousands of years and are still able to positively affect the energies around them. So from that standpoint, we wouldn't expect anything that has happened to them in the past few months or years to be overly problematic. Your stones are able to transmit positive vibrational energy to what surrounds them.

That said, we understand from quantum physics that physical matter is based in energy, and it receives and transmits energy. For this reason, all gemstones purchased from Gemstone Well have been energetically cleared and tuned before you received them. Many crystal healing experts recommend placing stones out under the moon to re-tune their energies. We would suggest doing this any time you like...it certainly won't hurt your stones.

Is all this stuff about gemstones and energy and vibrations scientifically proven? Or is it pseudo-science?

Quantum physics is producing mind-bending discoveries, the implications of which no one fully understands. Science is challenging many commonly held beliefs about matter and the universe.

The effects of words, sounds, matter, and all sorts of energies on the molecular structure of water has been demonstrated in the work of researchers such as Dr. Masaru Emoto. At this time, however, little to no verifiable research has documented the effects of gemstones and gem water on the human body. Any knowledge in this realm is currently limited to hypothesis and intuition.

That said, we recognize that many widely-held current beliefs about the physical universe were considered outrageous until they were physically observed and demonstrated. The fact that the effects of gems on the human body have not yet been observed and documented certainly does not mean that effects don't exist and won't some day be demonstrated in a more widely-accepted manner.

Are any of Gemstone Well's products intended to treat or cure diseases or other physical problems?

No, none of Gemstone Well's products are intended to diagnose, treat, cure, or prevent any disease or physical ailment. They are provided in order to be used as part of an overall healthy lifestyle and to contribute to general well-being. No product or information provided by Gemstone Well should take the place of the treatment and care of trained and licensed medical practitioners.

Questions About the Elixir2Go Crystal Elixir Bottle

Is the Elixir2Go bottle made of glass or plastic?

The Elixir2Go bottle is made of high-quality, lead-free borosilicate glass. (Borosilicate glass is the same glass used in laboratory instruments.) The top and bottom caps of the bottle are made of stainless steel, lined with BPA-free plastic and a silicone washer (which is currently the best way we have available to keep the bottles from leaking).

Does the Elixir2Go bottle come with gemstones included?

Yes it does! You have several mixtures of gemstones to choose from, and each mixture is weighed to be approximately the right amount of gemstones for your gem chamber.

Can I put my own gemstones in the Elixir2Go bottle?

Yes! This was one of the most important features we wanted the Elixir2Go bottle to have. Although it comes with a set of gemstones ready to use, you can easily open up the bottom gem chamber and put whatever stones you like into the chamber. Different stones have different vibrational patterns and, therefore, different effects on water and the body. We encourage you to experiment and to share your discoveries on our Facebook page.

Some gemstones dissolve in water. Is this a concern with the Elixir2Go bottle?

Not at all! The lower gem chamber of the Elixir2Go bottle is separated from the upper water chamber by a glass divider, so that, used properly, your water never touches the gemstones. That's the beauty of the Elixir2Go bottle! (If you ever notice any cracks in your bottle, you should discontinue use immediately.)

It's very true, though, that some stones dissolve harmful substances into water. This is why you should never put gemstones in your drinking water unless you know exactly what you're doing, and you should never put stones in the upper water chamber of your Elixir2Go bottle.

What is the best way to wash my Elixir2Go bottle?

While the Elixir2Go bottle can likely survive a trip through the dishwasher, we recommend washing it by hand with gentle dish soap and a good bottle brush.

Does the Elixir2Go bottle break easily?

Like anything made of glass, the Elixir2Go bottle is fragile and must be handled with care at all times. Keep it in its protective neoprene sleeve whenever possible to protect it. Observe the following safeguards as well:

If your bottle should get cracked or broken, you can purchase a replacement glass bottle body from our website.

Questions About Gemstone Well, Our Products, and Ordering

Do you make the products you sell, or are you a distributor or drop shipper?

Gemstone Well is the creator of the products we sell. We are the brand owners, not wholesalers, distributors, drop-shippers, or middlemen. Learn more about us here!

Where can I see all your products and place an order?

Right here!

Do you offer wholesale opportunities?

Yes we do! See this page.

When will my order ship? What if I need a return or exchange?

Check out our Shipping and Returns page!

Can you ship to countries outside the USA?

Yes! We can ship to most any country in the world. Just enter your address during checkout, and your shipping cost will be automatically calculated. Please note that free shipping on orders over $49 only applies to orders shipped anywhere in the USA.