- FREE standard shipping on all USA orders of $39 or more!
- Virtually all orders ship within 1-2 business days, either directly from our warehouse or from our fulfillment partner.
- Please allow up to 7-10 business days to receive your order via standard shipping.
- If you need your items faster, we also offer a 2-3 day USA Priority shipping upgrade at checkout.
- We offer a 30-day 100% satisfaction guarantee or your money back! If you're not satisfied with your order for any reason, contact us within 30 days of purchase with a return request.
- Returned items are subject to a 20% restocking fee and/or shipping recoup fee, at our discretion. Items returned broken, damaged, or incomplete may not be eligible for a refund.
We're a small, family-owned business based in central California. Doing business with us isn't just exchanging money for goods, it's becoming part of the family.
When you do business with Gemstone Well, you can expect the following:
Service - We do everything in our power to make sure you're taken care of, and we do it happily!
Value - We offer high quality products that help you incorporate crystal health into your everyday life. Why are we confident you'll like our products and the value you receive? Because they've been developed based on the feedback of customers like you!
Integrity - We have a high value for honesty and delivering on our promises. We strive to do things right. If we make a mistake, we take responsibility for it and get it taken care of.
Friendliness - We love building personal connections with our customers! Our customers keep doing business with us because they know we like them and that they're not just an order number to us.
Input - If you choose to become part of the Crystal Club, you'll have the opportunity to give your input in helping shape the direction we go and the products we offer along with access to +30 Crystal Healing educational videos to get you started in your Crystal Healing Journey.