Gemstone Well stands behind all of our high-quality products. With everything we manufacture, we use the best processes and materials available. We do the little things to ensure a great product.
Despite your best efforts to protect and care for your crystal water bottle or crystal pet bowl, we recognize that it's glass with stones and that accidents occasionally happen. Happily, for you, your purchases covered by a lifetime warranty! If the glass in your crystal water bottle breaks for any reason whatsoever (dropped, gem chamber overfilled, cracked, etc.), then you can order a replacement glass bottle body to go with your original lids, gemstones, and neoprene sleeve. Your replacement glass is FREE; all you have to pay for is the shipping and handling!
For any questions, please contact us.