GEMSTONEWELL
Glass for life.
The lifetime warranty covers the glass body against accidental breakage and defects. If it breaks, we’ll replace the glass at no charge; you cover shipping and handling.
Covers drops, cracks and overfilled gem chambers · Updated
Your warranty at a glance
| What’s covered | The glass bottle body — both the upper water chamber and the lower gem chamber |
|---|---|
| How long | For life |
| Accidents | Covered — dropped, cracked, overfilled gem chamber |
| Replacement glass | Free |
| You pay | Shipping and handling only |
| You keep | Your original lids, gemstones and sleeve |
The glass body, both chambers.
The warranty covers the single glass piece that makes up the Elixir2Go — the upper water chamber, the fixed glass wall and the separate lower chamber.
- 01If it breaks, for any reason
Dropped, cracked or an overfilled gem chamber — accidents happen with glass, and they’re covered.
- 02You keep everything else
Your original lids, gemstones and Flower of Life sleeve go straight onto the new glass body.
- 03Free glass, you cover shipping
The replacement glass is free. All you pay is shipping and handling.
Three simple steps
No hassle.
- 1
Order the replacement glass
Order a replacement glass bottle body from our website.
- 2
Cover shipping
The replacement glass is free. You only pay shipping and handling.
- 3
Reassemble
Your new glass body arrives. Add your original lids, stones and sleeve, and you’re ready.
What the warranty does and doesn’t cover
Covered
- The glass bottle body
- Accidental breakage — drops, cracks
- An overfilled gem chamber that cracks the glass wall
- Defects in the glass
Not part of the glass warranty
- Shipping and handling for the replacement
- Lids, gemstones and sleeve — you keep and reuse yours
Gemstone sets can be bought separately. Lids aren’t sold separately.
Made with durable materials
We use the best processes and materials available, and do the little things to ensure a great product.
Lead-free, the same type of glass used in laboratory instruments.
Lined with BPA-free plastic and a silicone washer to help prevent leaks.
Helps protect the glass while you’re on the go.
Place stones in gently, don’t overfill the gem chamber, and don’t shake the bottle.
Warranty, answered.
01Does the warranty cover accidental breakage?
02What do I pay for a replacement?
03Do I need to send back the broken bottle?
04Are the lids, stones and sleeve covered?
05Do I need my original order number?
06Does the warranty transfer if I gave the bottle as a gift?
Glass for life. Shop with confidence.
Every Elixir Set includes a 16 oz glass bottle, your chosen gemstone set with Clear Quartz, and a Flower of Life sleeve — with the glass covered for life.
Save $20Bottle, gemstones & sleeve — all in one set.
★★★★★4.969 reviews- 2 bottles $84.98 · save $55
- 3 bottles $119.97 · save $90
The Gemstone Well promise
- Free U.S. shippingOn every Elixir Set
- Ships in 1–2 business daysFrom California & New Jersey
- 30-day satisfaction guaranteeWe cover return shipping
- Lifetime glass warrantyReplacement glass at no charge
- Genuine gemstonesHand-sourced from Brazil
- Family-run since 2016Real people answer every message
Secure checkoutAll major cards acceptedsupport@gemstonewell.com